The City of Hico is licensed with the Texas Commission on Environmental Quality (TCEQ) to operate public water and wastewater utilities. Hico's customer number is: CN601180524. The rules governing public water and wastewater systems as well as the records of licensed operators can be viewed at the TCEQ website . Title 30 of the Texas Administrative Code describes the regulatory authority exercised by TCEQ over our operations.
|TYPE OF CONTACT||PHONE NUMBER|
|After hours emergency - Primary||(254) 485-3262|
|After hours emergency - Alternate||(254) 796-4545|
|Operations Supervisor||Jim Pitchford|
|Utility Billing Clerk||Sandra Polk|
|Contract Meter Reader||Jerry Cole|
|Wastewater Treatment Plant Operator||Michael Zavala|
|Water & Wastewater Staff Member||Bubba Robinson|
|Water & Wastewater Staff Member||Mark Terry|
An application must be submitted by anyone wanting to obtain utility service from the City. A $200 deposit is required for new service, but will be reduced to $150.00 with evidence of good payment history with current utility provider (2 years). The current billing rates are listed in our Hico Rate and Fee Schedule .
For further assistance, please contact Utility Billing Clerk Sandra Polk at City Hall or by phone at (254) 796-4620, ext 2.